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Frequently Asked Questions (FAQ)


What is the Cooler Planet Solar Directory?

The Cooler Planet Solar Directory is the fastest growing consumer solar site online. Our staff helps thousands of solar customers every month find qualified installers for their solar installation projects. We help consumers make the right decisions about solar, and help solar companies find lots of customers ready to complete projects!

We help solar installers promote their businesses online. By joining the Cooler Planet Network your company will be available to thousands of customers shopping for solar every month.


Why should I get my solar company involved with Cooler Planet?

Our partner companies get the benefit of introductions to phone interviewed, pre screened solar customers that are ready for bids on their projects. There is simply no better or more cost effective way to find new customers for your solar business.


How do I register my Company in the Cooler Planet Solar Directory?

Simply complete the registration process at our solar professionals site. The process takes about 10 minutes and you'll be asked to provide some basic information about your company and fund your account. We'll review your registration and conduct a quick interview with you, and provided you qualify your Featured Profile will be created by our team and your listing will be live within 1 business day!


How much does it cost?

There is no set up fee, monthly fee, or other cost associated with creating your Featured Profile. The only charge to you is when we deliver phone interviewed, qualified customers that are ready for bids on their solar project.


How do I pay for the service?

You'll be asked to fund your account with a budget you feel comfortable testing (minimum of $500 to begin) as a prepayment for your first group of customer referrals. Once you see the quality you can continue to fund your account to generate the number of referrals that's best for you. Payment is made by credit card via your secure account login.


What's the cost for each customer referral?
Customer referrals are priced based on the type of project involved according to the schedule below:

  • $59.00 - For solar thermal, domestic hot water, and pool heating, customer referrals
  • $119.00 - For residential photovoltaic customer referrals
  • $189.00 - For commercial customer referrals (less than 100kW*)
    * Contact us for pricing of systems greater than 100kW

What is my deposit used for?

Your deposit is used toward your first several customer referrals (there is a $500 minimum initial deposit required to start your account). The only cost associated with the Cooler Planet Network is for customers referrals in your area interested in bids on projects. We're confident we provided the highest quality customer referrals in the industry and we look forward to a long term partnership. Your initial deposit is fully refundable if you're unsatisfied for any reason.


Is there a long term contract?

No, there is never a long term contract with Cooler Planet. We plan to earn your business every day by providing you a great return on your investment. All of our customers continue to do business with us today because we provide them with a great return.


How long does it take to get started?

Once you register with Cooler Planet, your Featured Profile will be live within 1 business day after your account is created and you'll be eligible for customer referrals from your area immediately.


How does Cooler Planet find customers for my company?
Cooler Planet is the fastest growing online resource for solar customers. Potential customers find Cooler Planet while searching online. Once they're at the Cooler Planet site, they can use our service in two ways:

  1. Request an Interview - Consumers can fill out a detailed project description, and request an interview with a member of the Cooler Planet staff to help them get pointed in the right direction on their project – Provided they're qualified and the project is a go, we make in introduction to our partner companies.
  2. Browse the Directory - Consumers can browse our Solar Directory to find Featured Listings for providers in their area and request contact specifically from desired companies. We still complete the same phone interview to ensure that customers are qualified and well prepared before we make the introduction to you.

How does Cooler Planet decide which customers to send to me?

You get to decide what types of solar projects and from which areas are best for your company and you'll only receive customers that match your exact criteria.

We conduct interviews with the customers we send to our partners and ask them to evaluate the service they received from each company. Over time this develops into an "Installer Score" that helps us determine the installers in the network that are doing the best job, and which ones we should send more customers to in the future.


How many companies do you connect customer referrals with?

Part of the value we provide to solar customers is that we introduce them to multiple companies to get different bids and ideas on the project. The maximum number of companies we'll introduce any customer to is three. This gives the customer a few options to consider for their project, but also ensures you'll have a great opportunity to win every deal.


How is my Featured Listing Created?

Cooler Planet will create your featured profile based on the information you provide to us as well as information from your website. You have the option to change, edit, or updated your profile at any time by contacting us.


Do I have to have a website to join Cooler Planet?

No, a website is not required to join the Cooler Planet Network. We will however need you to provide background on your company to create your Featured Listing and a logo to use the for Directory. Also, you'll need an email address that you check several times per day to ensure prompt follow up with our customers.


What kind of reporting does Cooler Planet provide?

You'll have access to a history of all the customer referrals you've been received through Cooler Planet within your secure online account login. You can track results and keep tabs on your progress. Also, you'll have the ability to manage your payment preferences and update your contact and company information as well.

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